Your privacy is important to us.

To better protect your privacy, the following explains the type of basic information we collect, how it is used, how it is safeguarded, and how to contact us if you have any questions. What personal information does Popcorn Passion gather?

The information we collect from you helps us personalize and continually improve your shopping experiences with us

Below are listed the types of information we gather:

Information you provide: We securely store any information you enter on our website. You can choose not to provide voluntary information. We use the information that you provide to communicate with you, answer your requests, coordinate your orders with shippers and customize and remember your shopping experiences.. For security purposes, your payment information is not stored.

Session information: We receive and store certain types of information whenever you interact with us. For example, like many sites, we use "cookies," and we obtain certain types of information when your web browser accesses our website. This cookie maintains a session ID and keeps track of which items you have placed in your shopping cart. NO personally identifiable information is stored in the cookie. Should you disable your cookies in your web browser, we will not be able to recognize you or personalize your shopping experience.

E-mail Communications: In addition to communicating your order status and confirmations we may use your email address to send you information regarding seasonal offers and product promotions. At any time you may opt-out of this by clicking on the unsubscribe link located at the bottom of each email.

Does Popcorn Passion share my information?

Information about our customers is an important part of our business. We share customer information only as described below.

We do use outside vendors for a variety of business related processes including but not limited to delivering packages, sending postal mail and/or e-mail, updating our customer lists, analyzing data, acquiring marketing assistance, reviewing search data and links, and processing credit card payments. These vendors have access to only the information needed to perform their functions and are contractually obligated to protect personal information. Occasionally, we may include special offers in your shipment package or make portions of our customer list available to our direct business partners whose specialty products may interest you. If you do not wish to receive these product announcements, simply unsubscribe to the email received and you will be removed from our partner mailing list.

How secure is my personal information?

We protect your information during transmission by using Secure Sockets Layer (SSL) software which encrypts information you input. We transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your account, to your password and to your computer. Be sure to log out of your account when finished, especially when using a shared computer. Your login sessions will expire after 2 hours of no activity.

Accessing your information

Customers who have created an account may access their contact information by logging in to their account. They may correct discrepancies and update records with new address and password information.

Updates to this policy

As our Web site policies change, we will update this privacy policy.

Customer Satisfaction

Popcorn Passion Gourmet Popcorn is committed to your complete satisfaction. If, there is a problem with your Popcorn Passion order, please contact us at 1-866-611-1027 so that we may resolve it ASAP! Please keep in mind that we're a small shop and cannot control mother nature, UPS, their delivery driver or if you like the taste of the Popcorn flavor you selected, but we are working on it ;)

Return Policy

We do not issue refunds or returns, but if you are not completely satisfied with your popcorn, please contact us and we will do our best to make it up to you!
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